Uganda: Health ministry initiative wins Africa e-Health award


The ministry of Health mTrac initiative was listed among the table-top 10 e-health projects of 2013 and granted full recognition by the African Development Bank (AfDB).

The project was recognised for real time monitoring of diseases, tracking of essential medicines, and improving health service delivery. mTrac, a rapid SMS-based health tool, was launched in December 2011, to improve the Health Management Information System (HMIS) reporting on disease surveillance and medicine tracking systems, in all 5,000 health facilities in Uganda.

With the tool, health workers submit their routine weekly HMIS reports via a set of coded SMS messages that include diseases and stocks of key medicines. District health officers receive automated SMS alerts if pre-specified thresholds are surpassed, and data is immediately accessible through the national DHIS2 system. This is complemented by an anonymous health service delivery complaints hotline, through which people can report on the quality of services they are receiving in their communities.

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